Ordering Terms of Service
Del Valle Design & Imaging (DVDI) has been providing print and design services
for NMSU business cards for many years. We are proud to be the only
choice NMSU has selected to offer their employees and staff business card
services.
Please read the following information carefully to eliminate questions and allow
your business card order, as well as, the turnaround to be a smooth process.
If you have any questions, please call 575-526-6101 or email
nmsubcquestions@delvalleprintinglc.com
Final Approval Required
A Final faxed and signed (in black ink) approval to Del Valle Design & Imaging is required before
business cards can advance to the printing stage. It is highly suggested that two individuals give
final approval. This would be the individual that the cards are for as well as the Department Head
of the department the cards are being ordered from.
Proofing Responsibility
PROOF CAREFULLY, Del Valle Design & Imaging is not responsible for any errors or mistakes
found after the final faxed approval has been received by Del Valle Design & Imaging or after the
printing of the business card order. If errors are found after these stages, a complete new order
must be placed on this website and payment made accordingly. Proofing is YOUR responsibility.
Proofing
A PDF proof for the initial proofs and second proofs will be emailed within 24 hours (Monday -
Thursday. Friday entries will have a proof sent within 72 hours) to the email address requested by
the individual placing the order.
After you receive your initial emailed proof, only ONE additional proof will be available at NO
CHARGE for changes and/or additions.
For all changes or additional requests after the second proof, there will be an additional $15 per proof.
All proof changes or corrections, as well as the final signed approval must be faxed to Del Valle
Design & Imaging at 575-525-9119. (All signatures and marked changes must be in black ink).
Payment
Payment is required by credit card, NMSU-P card on this website after all required fields are filled out and disclaimers are accepted, and before the initial emailed proof can be made.
After your credit card payment has been made and approved a receipt will be emailed to the email
address from which the order was placed.
Shipping, Delivery or Customer Pickup
All cards will be delivered to NMSU Mailing Services (Mailing Services distributes on campus
cards to the MSC “Mail Stop Code” address printed on the business card order). Or at the NMSU
University Communications/Marketing Services/Print Portal offices at 3034 McFie Circle in the
Roberts Building on the NMSU Campus. Orders can also be picked up at the Del Valle Design &
Imaging office at 266 W. Court Avenue, Las Cruces. UPS shipping or USPS mailing is also available
on a per card/order basis. You must choose one of these 5 delivery options at the check out
stage of the website.
Printing Turnaround AFTER Final Signed Approval is Received by DVDI
Overall turnaround of a business card order is determined by the speed to which Del Valle Design
& Imaging receives your final signed faxed approval. Once this has been received, the printing
stage requires 4 working days (Monday - Friday). After which two more days are required for delivery
to the NMSU Mailing Services for your personal pickup. The average turnaround is six days.
The NMSU Mailing Services will contact you when they have received your order.
NMSU Required Guidelines
All proofs emailed from Del Valle Design & Imaging are according to NMSU Guidelines. Any
alteration in formatting, colors, logos, fonts, point size or content not in accordance to the NMSU
Guidelines will not be accepted.
No Discounts
There are no discounts on multiple card orders. All sales are final, there are no refunds.